Terms of service

These Terms of Service (“Terms”) govern your use of the website www.rosaliathelabel.com (the “Site”) and any purchases made through it. The Site is operated by Rosalia The Label (“we”, “us”, “our”).

Rosalia The Label is an Australian-owned fashion brand operating from Australia. By accessing our Site or purchasing from us, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

If you do not agree to these Terms, you must not use this Site.

Section 1 - Online Store Terms

By using this Site, you confirm that you are at least the age of majority in your place of residence, or that you have the consent of a legal guardian.

You may not use our products or services for any unlawful purpose or in violation of any applicable laws or regulations. Any breach of these Terms may result in immediate termination of access to our services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its content without our express written permission.

Credit card and payment information is always encrypted and processed securely by third-party payment providers. We do not store full payment details.

Section 3 - Accuracy of Information

We make reasonable efforts to ensure all information on the Site is accurate and up to date. However, we do not guarantee that descriptions, pricing, availability, or other content will be error-free.

We reserve the right to correct errors or update information at any time without prior notice.

Section 4 - Pricing & Modifications

All prices are listed in Australian Dollars (AUD) unless stated otherwise. Prices and product availability are subject to change without notice.

We may modify or discontinue products or services at any time without liability.

Section 5 - Products & Services

Products are offered subject to availability. Images and colours are displayed as accurately as possible, but we cannot guarantee exact colour representation on all devices.

Returns, exchanges, and refunds are governed by our Returns & Refunds Policy, which complies with Australian Consumer Law.

Section 6 - Orders & Billing

We reserve the right to refuse or cancel any order, including suspected fraudulent or reseller activity.

You agree to provide accurate and complete billing and contact information and to update details as required to complete your transaction.

Section 7 - Third-Party Tools & Links

We may provide access to third-party tools or links. We are not responsible for the content, accuracy, or practices of third-party websites and services.

Use of third-party services is at your own risk.

Section 8 - User Submissions

Any feedback, suggestions, or content you submit may be used by us without restriction or compensation. You confirm you have the right to submit such content and that it does not infringe on third-party rights.

Section 9 - Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 10 - Prohibited Uses

You are prohibited from using the Site or its content for unlawful, abusive, misleading, fraudulent, or harmful purposes, including violating intellectual property rights or interfering with Site security.

We reserve the right to terminate access for violations.

Section 11 - Disclaimer & Limitation of Liability

Our Site and services are provided “as is” and “as available.” To the maximum extent permitted by law, Rosalia The Label is not liable for indirect, incidental, or consequential damages arising from use of the Site or products.

Nothing in these Terms excludes rights under Australian Consumer Law that cannot be excluded.

Section 12 - Indemnification

You agree to indemnify and hold harmless Rosalia The Label from any claims arising from your breach of these Terms or misuse of the Site.

Section 13 - Governing Law

These Terms are governed by the laws of Australia, and any disputes shall be subject to the jurisdiction of Australian courts.

Section 14 - Changes to Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.

Section 15 - Contact Us

For questions about these Terms, please contact:

Business Name: Rosalia The Label

Business Registration Number: 73 111 701 675

Business Phone Number: +61468170696

Business Email: shop@rosaliathelabel.com

Business Address: 1309 Coffeen Ave, Sheridan, Wyoming 82801 United States